guidebook

Communicating effectively & compassionately with the Deaf and hard of hearing community 

a free download

foster trust

A client feels that is unable to communicate effectively during a massage session might feel shy or vulnerable. It's important that we strive to ensure communication can happen effectively, and with ease.

 

It's important all clients are comfortable asking questions and stating their needs. With a few simple actions, we can help them feel prepared and relaxed in a potentially vulnerable situation.

 

Approaching clients with compassion and from a place of service creates an environment that fosters trust.

What's inside?

01

things to note and do before the appointment

02

guidance and suggestions for during the appointment

03

tips for communicating during the massage

04

sample FAQ questions for you to use

05

sample communication sheet to give clients

Thank you for wanting to create a safer environment for your clients.